A⁺ Course Outline

Orientation

Chapter 1 – The Path of the PC Tech: The importance of skill in Managing and Troubleshooting PCs, CompTIA Certification, Becoming CompTIA Certified

Chapter 2 – Operation Procedures: Presenting yourself with proper appearance and professional manner, Talk to

customers in a professional, productive manner, Work with PC Safety using proper tools

Chapter 3 – The Visible PC: Describe how The PC works, Identify the connectors and device on a typical PC system unit, Discuss the major internal components of a PC

Chapter 4 – Microprocessors: Identify the core components of a CPU, Describe the relationship of CPUs and memory, Explain the varieties of modern CPUs, Installs and Upgrade CPUs

Chapter 5 – RAM: Identify the different types of DRAM packaging, Explain the varieties of RAM, Select and install RAM, Perform basic RAM troubleshooting

Chapter 6 – BIOS and CMOS: Explain the function of BIOS, Distinguish among various CMOS setup utility options, Describe option ROM and device drivers, Troubleshoot the power-on self test(POST), Maintain BIOS and CMOS properly

Chapter 7 – Motherboards: Identify The structure and function of The expansion bus, Describe the modern expansion bus, Explain classic system resources, Install expansion cards properly, Trouble shoot expansion card problems. Motherboards: Explain how motherboards work, Identify the types of motherboards, Explain chipset varieties, Upgrade and install motherboards, Troubleshoot motherboard problems

Chapter 8 – Power Supplies: Explain the basic of electricity, Describe the details about powering the PC, Install, maintain, and troubleshoot power supplies

Chapter 9 – Hard Drive Technologies: Explain how hard drives work, Identify and explain the PATA and SATA hard drives interfaces, Identify and explain the SCSI hard drive interfaces, Describe how to protect data with RAID, Install hard drives, Configure CMOS and install drivers, Troubleshoot hard drive installation

Chapter 10 –  Implementing Hard Drives: Explain The partitions available in Windows, Discuss hard drive formatting options, Partition and format hard drives, Maintain and troubleshoot hard drives

Chapter 11 – Essential Peripherals, Supporting Common Ports, Common Peripherals, Storage Devices

Chapter 12 – Building a PC, Specialized Custom PCs, Installing and Upgrading Windows, Post-installation Tasks

Chapter 13 – Windows Under the Hood: Registry, The Boot Process, Processes, Services, and Threads, plus Tools for Programmers

Chapter 14 – “Users, Groups and Permissions”, Users and Groups: Securing Windows Resources: Create and administer Windows users and groups, Define and utilize NTFS permissions for authorization, Describe how to share a Windows computer securely

Chapter 15 – Maintaining and Optimizing Windows/LAB: Maintain Windows, Optimize Windows, Troubleshoot Windows, Preparing Windows Problems

Chapter 16 – Working with the Command-Line Interface: Deciphering the Command-Line Interface, Mastering Fundamental Commands, Working with Files

Chapter 17 – Troubleshooting Operating Systems, Failure to Load to Load the GUI, Application Problems

Chapter 18 – Virtualization: Why do we Virtualize, Virtualization in Modern Networks

Chapter 19 – Display Technologies:  Explain how video displays, Display Adapters, Installing Configuring Video

Chapter 20 – Essentials of Networking: Explain networking technologies, Beyond Basic Ethernet Cabling, Explain networking operating systems, Install and Configure wired networking, Troubleshoot networks – TCP/IP

Chapter 21 –   TCP/IP; Installing and Configuring a Wired Network; Troubleshooting Networks

Chapter 22 – Wireless Networking: Discuss wireless networking components, Analyze and explain wireless networking standards, Install and configure wireless networks, Troubleshoot wireless networks

Chapter 23 – The Internet: Explain how the Internet works, Connect to the Internet, Use Internet software tools, Internet Application Protocols

Chapter 24 – Portable Computing: Describe the many types of portable computing devices available, Expanding portable computers, Manage and maintain portable computers, Upgrading and repairing Laptops, Troubleshoot portable computers

Chapter 25 – Understanding Mobile Devices: Types of Mobile Devices, Configuration, Security

Chapter 26 – Care and Feeding of Mobile Devices, Troubleshooting Mobile Devices, Securing Mobile devices, Mobile OS and Application Security Issues

Chapter 27 – Printers and Multifunction Devices:  Printers and Multifunction Devices Components and Technologies, The laser printing process, Installing a Multifunction Device, Troubleshooting Printers

Chapter 28 – Securing Computer: Analyzing threats, security concept and technologies, network security

Note:

✵ Weekly assessments must be passed with an 80% or better or must be retaken immediately following results.